05-12-2023 02:05 AM
I'm having troubles with my Nest Cam constantly losing connection when my internet router is no more than 3 meters away. I have a strong internet connection throughout the entire house and have never had a connection issue with another device. I'm starting to think it could be a faulty camera. If there is any solution please let me know
05-12-2023 03:13 AM
It can be really annoying when your Nest Cam keeps losing connection. There are a few things you can try to fix the problem:
If you've tried all of these steps and you're still having problems, you can contact Google Nest support for further assistance.
I hope this helps! Let me know if you have any other questions.
05-16-2023 02:58 PM
Hi MLB2363,
I just wanted to jump in real fast to see if you saw Cal26's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks,
Jeff
05-20-2023 08:26 AM
05-21-2023 02:12 PM
Hi MLB2363,
I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns, as I'll be locking this thread in 24 hours.
I appreciate your help, @Cal26, Jeff, and Lovely.
Best,
Jenelyn