12-16-2022 08:15 AM - edited 12-16-2022 08:16 AM
All camera's have been hard re-set, and re-installed into the app, still same problem. It has worked in the past, but now, both historical and Live playback doesn't work? I have historical timelines, Zone markers appear, but no playback?
12-20-2022 10:21 AM
Hi there,
Sorry to hear you're experiencing this, as I can imagine it has been an inconvenience. I would love to look into this further for you. Are you making sure that you're accessing the correct site to view your cameras on a computer? If so, have you tried to unplug and reconnect all of your cameras manually? Please let me know.
Best regards,
Brad
12-23-2022 11:19 AM
Hi everyone,
@SharazMir It's us again. How's it going with your Nest Camera? To confirm, have you tried checking it using your web browser from your mobile phone? You may also try using a different mobile device with their own web browsers. Try restarting your WiFi router as well. Let us know how it goes.
I appreciate the help Brad.
Regards,
Emerson
12-28-2022 09:48 PM
Hey SharazMir,
We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.
Thanks,
Abi