Nest hello peeling

[Mattymoo]

Hi, I have a Nest hello doorbell I bought sometime towards the end of 2019 and ive noticed lately it is just starting to peel/crack around the button, I see this is a common issue with them and is quite clearly a design fault as so many are affected, it is a beautiful device which people pay good money for to and expect to stay looking god for a good few years, mine is no where near as bad as some of the others I've seen on here, but it looks like it will be going that way if continue to leave it.. do you offer replacements for people affected by this

Thanks

Matt

[Brad]

Hi there,

I am terribly sorry to hear about your Nest Camera issue! I can imagine it’s been quite frustrating being without a working device. We will need to look into this further in order to best assist you.

We'll be reaching out to your email on file to collect some information from you. Please respond as soon as you can, so we can get the process started. 

Please let me know if you need any further assistance!

Best Regards,

Brad.

[Brad]

Hey there,

Thank you for your patience. I have submitted the request for a replacement, and here is your Case Id:  8-1573000031748

Please note: there are once I have submitted the request, I will be locking this post as soon as the request is submitted.

Best Regards,

Brad.