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New Nest Cam Battery does not show up in Nest App

JohnF
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

 

Original poster: Emmanuel Hernandez 8965 

 

Hello,

 
I just had my two Nest Cam Battery devices show up. I set them up through Google Home app but they are not showing up in my Nest app. I have a setup where I stream all my Nest Cams through the Nest web app. If these new Nest Cam Batterys ONLY work on Google Home, they are completely useless to me.
 
Does anyone know if this is the case? or there is a web app for Google home to stream these cameras?
1 REPLY 1

Brad
Community Specialist
Community Specialist

Hi there,

Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. 

  • Do you still need help with this issue?

  • What troubleshooting steps have you done thus far?

  • Have you tried to restart your camera?

Please let me know if you need further assistance. 

Best Regards,

Brad.