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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 797 Views
  • 0 replies
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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 16666 Views
  • 0 replies
  • 7 kudos

Camera offline because of low battery

I have had my camera installed in the same place connected to the same power supply for years without any issues, until it suddenly stopped recording events last week.when I go to the camera feed, it says that the device is offline because of an empt...

Rbelling by Community Member
  • 205 Views
  • 3 replies
  • 0 kudos

Can anyone share your experience on doorbell

Hello guys! I'm new here and also new to the smart doorbell. Never used it before. I would like to learn more before moving next. Can anyone share your experience using the nest doorbell? Battery and wired type both work for me.

WesleyK by Community Member
  • 89 Views
  • 1 replies
  • 1 kudos

Nest doorbell won't connect to Bluetooth

I can't complete the Nest doorbell installation. It keeps saying I cannot connect to Bluetooth (NC023). I've tried all of the so called remedies in the set-up help. I even tried it on my second home. What am I missing? Are these doorbells ever just p...

MB121 by Community Member
  • 158 Views
  • 1 replies
  • 0 kudos

Nest doorbell lens broken

Hi,is there a replacement kit for the Doorbell battery. After charging I didn’t secured properly and it fell and broke the screen lens.any advice is greatly appreciated!thanks

barceloo by Community Member
  • 128 Views
  • 1 replies
  • 0 kudos

Nest Doorbell battery won't reset

My father changed his WiFi network and all of the cameras went offline. I tried to remove them and reconnect them all individually but suddenly they all reconnected after I deleted our doorbell camera. I tried to factory reset it but it won’t, no mat...

CamRon by Community Member
  • 165 Views
  • 1 replies
  • 1 kudos

Google Nest Cam Outdoor or Indoor - battery

I’ve seen similar posts but the answers have not solved my problem. I’m attempting to set up the cam, but when it gets to the stage where it says wait for white blinking light to turn blue, the camera never shows a blue light. Trying to continue in t...

Austin5 by Community Member
  • 227 Views
  • 7 replies
  • 0 kudos

camera is saying still connected to previous acct.

I have had my Nest Camera since 2018 and it works great. I changed WIFI. Tried to set up in Google home and unable. Went to Nest and it starts set up but tells me still showing in previous account and unable to connect. I AM THE ACCOUNT. How can I ge...

KathyR1 by Community Member
  • 268 Views
  • 8 replies
  • 0 kudos

Replacement part

Hello, i would like to know where i could fin a replacement nest chime connector, mine burt down donto lighting

Cnoir by Community Member
  • 133 Views
  • 1 replies
  • 0 kudos
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