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Cameras and Doorbells

Blog Posts

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
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Google Nest Wired Camera (2nd generation) won't connect

I recently moved and am in the process of setting up all my Google Home devices again. I had connected this camera successfully and it worked for several days. All of a sudden yesterday, it said device offline and would not come online. I clicked ret...

colin93 by Community Member
  • 149 Views
  • 1 replies
  • 0 kudos

My cámara adapter charger is not working

Hello , I’m having trouble to charge my google nest camera battery.it says that my charger is not compatible with my device. But certainly it belongs to the camera . i bought a new camera and tried it with the new adapter and is the same problem. Som...

Jaimon by Community Member
  • 98 Views
  • 1 replies
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Google nest ring battery

I feel like I’m missing something in the set up. I don’t hear the doorbell ring. . Is it because it’s battery? Also, why is it not color? I have two nest cameras and they are both color. Any thoughts.

Disabling notifications for familiar faces

Could you please implement functionality to disable notifications for familiar faces in your nest cam suite of products in the Google Home app It's mid 2025 and this basic functionality is still missing after many years of requests from many of your ...

Cameras won’t detect events unless app is open.

Hi!Nest Battery Camera won’t detect events (people, vehicles, etc.) unless I’m in the Google Home app looking at the stream. When I’m looking at the live stream the app will provide notifications of events currently happening. I’m experiencing this o...

Helmet66 by Community Member
  • 154 Views
  • 3 replies
  • 0 kudos

Resolved! Nest app keeps signing me out

Is anyone else having issues with the Nest app?I have to keep the app open to receive notifications on Android. I will be randomly logged out once closing the app. This has been happening for a week now? Any work around?

Jonesjay3 by Community Member
  • 339 Views
  • 6 replies
  • 0 kudos

Connecting camera to new WiFi.

I just upgraded my xfinity router and had to change the WiFi name. I can’t seem to connect to the new WiFi/new router. I tried a factory reset and reinstall, but still end up with the message “something went wrong.”I have tried to change WiFi setting...

Jeffjo by Community Member
  • 246 Views
  • 6 replies
  • 0 kudos
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