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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15650 Views
  • 0 replies
  • 6 kudos

Doorbell Still Not Recording People

I posted about this same issue 2 years ago and it still hasn't changed. I just watched a kid walk up to and stand in my yard staring at my porch, then walk off... None of it was recorded. I have every time the wind blows, both due to sound and motion...

Nest Camera Battery will not charge

I bought a Google Nest Cam Outdoor or Indoor, Battery - 2nd Generation - 1 Pack in May to use as a backup and today I needed to replace an old camera but battery is dead and it will not charge. I have used 4 different cables for 2 days but still gett...

jriccardi by • Community Member
  • 369 Views
  • 11 replies
  • 0 kudos

Doorbell camera

I have not been able to reconnect to my doorbell camera after having my phone replaced.

dexcol39 by • Community Member
  • 84 Views
  • 1 replies
  • 0 kudos

Nest floodlight & camera no battery in app but working?

Does anyone else have the same issue with the Nest Cam with floodlight?i constantly get “no battery” error despite it being wired. Even then the camera seems powered with the green dot appearing when someone is in the area.Lately only the camera appe...

Dominic by • Community Member
  • 87 Views
  • 1 replies
  • 0 kudos

No response from support re:warranty for doorbell

I have been trying to get assistance with my Google Nest doorbell. It is still under warranty, but the camera lens is broken so I cannot see video. I tried to send a warranty claim form but the link doesn’t work and no one is responding to chat. It’s...

Lisasoul by • Community Member
  • 2834 Views
  • 2 replies
  • 0 kudos

Nest Doorbell QR code

I purchased this doorbell from a friend of a friend and When I was installing it, I noticed that the QR code is worn off. Unfortunately, the code that should be in the box on the paper is not there. Is there anyway that I can set it up without it or ...

Lellow_85 by • Community Member
  • 79 Views
  • 1 replies
  • 0 kudos

Video not available, check back later

I have two Nest Indoor Cams under my Nest Aware subscription. One of them has been showing "Video Not Available. Check back later" for the entire day, and I haven’t been able to access any of the history. This issue appears both on the Google web bro...

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