09-02-2021 11:21 AM
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Original poster: Emmanuel Hernandez 8965
09-15-2021 03:38 PM
Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed.
Do you still need help with this issue?
What troubleshooting steps have you done thus far?
Have you tried to restart your camera?
Please let me know if you need further assistance.