10-27-2021 07:53 AM
I accidentally broke my wall mount. It cracked how could I get a replacement? Been looking everywhere for a replacement with no luck.
Please help me out.
11-11-2021 10:56 AM
I am terribly sorry to hear about your Nest Camera issue! I can imagine it’s been quite frustrating being without a working device. We will need to look into this further in order to best assist you.
We'll be reaching out to your email on file to collect some information from you. Please respond as soon as you can, so we can get the process started.
Please let me know if you need any further assistance!
11-15-2021 10:38 PM
11-16-2021 08:22 AM
I do not send out the Replacement, I only submit the request for one. I am sorry for your wait, and thank you for patience. There are delays for all replacements at this time.
11-23-2021 08:26 AM
Understood, so I will receive an email when the Request you submit is received?
11-23-2021 08:30 AM
I do not fully process your requests. I only submit your request for a Replacement, I do not process the actual request al the way through. Please continue to wait for support to finish your request for you.