cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Video History

FloridaMan
Community Member

Is 3 hours the absolute maximum video history for event capture recordings? If an event occurs while I'm sleeping, when I wake up, there is no record of it or opportunity to download.

6 REPLIES 6

David_K
Platinum Product Expert
Platinum Product Expert

For Nest Doorbell 2nd gen (wired), without a Nest Aware subscription, you get up to 3 hours of event video history.

With Nest Aware:
30 days of event video history

With Nest Aware Plus:
Up to 60 days of event video history
Up to 10 days of 24/7 video history

Event and 24/7 video history - Google Nest Help

MplsCustomer
Bronze
Bronze

The wording is not entirely clear. Without a subscription, you get event video history for the most recent 3 hours only. If there were just 3 events in those 3 most recent hours, and you have your maximum set to 3 minutes, you would have access to a total of 9 minutes of event video history.

Anonymous
Not applicable

Googke designed it this way to force you to subscribe so you MUST subscibe. Otherwise you have cameras that might as well be used as paper weights.

janthadeus
Community Specialist
Community Specialist

Hi folks,

 

FloridaMan, I'm dropping by to ensure that everything is covered here. If you have other questions and concerns, feel free to let me know.

 

I appreciate your help, davidking.
 

Thanks for the clarification, MplCustomer.

 

Thanks,

JT

janthadeus
Community Specialist
Community Specialist

Hey FloridaMan,

 

It's me again. I want to check if you still need help. Don't hesitate to reach back if you do.

 

Regards,

JT

janthadeus
Community Specialist
Community Specialist

Hi there,

 

I haven't heard from you in a while so I'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.
 

Best,

JT