04-29-2023 04:32 AM
Is 3 hours the absolute maximum video history for event capture recordings? If an event occurs while I'm sleeping, when I wake up, there is no record of it or opportunity to download.
04-29-2023 05:36 AM
For Nest Doorbell 2nd gen (wired), without a Nest Aware subscription, you get up to 3 hours of event video history.
With Nest Aware:
30 days of event video history
With Nest Aware Plus:
Up to 60 days of event video history
Up to 10 days of 24/7 video history
04-29-2023 01:15 PM
The wording is not entirely clear. Without a subscription, you get event video history for the most recent 3 hours only. If there were just 3 events in those 3 most recent hours, and you have your maximum set to 3 minutes, you would have access to a total of 9 minutes of event video history.
04-30-2023 04:43 PM
Googke designed it this way to force you to subscribe so you MUST subscibe. Otherwise you have cameras that might as well be used as paper weights.
05-03-2023 05:44 PM
Hi folks,
FloridaMan, I'm dropping by to ensure that everything is covered here. If you have other questions and concerns, feel free to let me know.
I appreciate your help, davidking.
Thanks for the clarification, MplCustomer.
Thanks,
JT
05-06-2023 06:58 PM
Hey FloridaMan,
It's me again. I want to check if you still need help. Don't hesitate to reach back if you do.
Regards,
JT
05-07-2023 07:37 PM
Hi there,
I haven't heard from you in a while so I'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.
Best,
JT