03-17-2022 12:03 AM
New wifi won’t connect can’t communicate with device so I disconnected it from my phone and now I can’t factory reset, I have reinstalled app I have unplugged chrome cast it just won’t work
03-17-2022 01:06 AM
You can factory reset a Chromecast using the button on the device.
Have a look at the help center link below for more information.
03-23-2022 01:10 PM
Thanks for the help, Cathal_S.
RomanS24, how's it going? Were you able to connect your Chromecast to your new network? Let us know if you still need help. We're here for you.
03-26-2022 03:20 PM
I wanted to check back in should you still need help with your Chromecast. Feel free to let me know if you do.
03-29-2022 03:35 PM
I just wanted to see if you still need help. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Should that happen, please feel free to start a new thread and we'll be happy to help.