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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 25990 Views
  • 0 replies
  • 11 kudos

cannot log onto prime account on chromecast or shield

I read the recent post about the people who could not log onto prime through their chromecast device. I just wanted to add my situation. I have had the chromecast device on my tv for a couple years and have enjoyed access to prime without issue. The ...

dptbones by • Community Member
  • 606 Views
  • 3 replies
  • 0 kudos

Video display,

First off I don’t know what any of these labels are. My complaint is the way the Google home app displays the camera on the iPad. For some reason you decided to change the display and made it a lot smaller. The nest app is way better.

Moto G stylus 2021

The phone stopped casting. It doesn't even find the device to connect. 

Chap49 by • Community Member
  • 1183 Views
  • 7 replies
  • 1 kudos

Nvidia Shield Remote volume buttons Chromecast GoogleTV

So I paired a Nvidia Shield (2019 version) remote to my parent's Chromecast with Google TV. All of the buttons work great, except for the volume buttons, they do nothing. They do work with the original remote.Even in the Chromecast settings, it seems...

taz291819 by • Community Member
  • 1080 Views
  • 5 replies
  • 0 kudos

Chromecast remote stopped working suddenly

Hi,I realise this is a common problem but I still cannot fix it. Last night my chromecaster remote starting acting strangely, with controls malfunctioning - when clicked, the arrow direction buttons were jumping 4 or 5 steps at a timeso it became har...

RMS11 by • Community Member
  • 15799 Views
  • 12 replies
  • 6 kudos

Can I add a live tv app to have the live tv tab shows up.

In my country (Belize) the Live tv tab is not available on the Chromecast with google tv. I understand it is because the live tv apps google use is USA based. In my country we have our own Live tv app that is offered by our network provider. I would ...

Guest Mode option missing

I recently set up my 3rd generation Chromecast using Google Home. We do not yet have wifi, so I had to use a hotspot. I completed the setup including getting the updates without any issues, however when I went to the Recognition & Sharing screen, the...

DeniseG by • Community Member
  • 4169 Views
  • 13 replies
  • 0 kudos

Chromecast G4

Hallo there, my Chromecast G4 stuck on blue light. And when i press it to changeit. it didn't work and it didn't bring any other kinds of light or any picture as usual on my TV.When I put the Chromecast on power it came blue light and Stuck on blue l...

Soft by • Community Member
  • 716 Views
  • 3 replies
  • 0 kudos

Casting YouTube Music to Speaker Group with Android TV/Google Tv

YouTube Music casting doesn't work when casting to a group that includes my Android TV or Chromecast with Google TV. I have seen this posted before but all of the threads are locked. If I remove these from the group the casting works again, and I can...

WWIII by • Community Member
  • 709 Views
  • 4 replies
  • 0 kudos

Chrome cast cnt find my device

Not finding my device I changed routers so I got a new network or Wi-Fi so I rebooted factory reset and I it’s not find my device

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