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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 2583 Views
  • 16 replies
  • 2 kudos

Resolved! Setting up google chromecast

I am setting up Chromecast for the first time and my chromecast is set to HDMI 2. I am not getting a signal on my tv screen. What do I need to do? Thanks for your assistance!

tbfavero by • Community Member
  • 2522 Views
  • 8 replies
  • 0 kudos

Youtube not loading on one device but not another.

Up until recently (2 weeks ago), I was able to cast YouTube from my Samsung Galaxy 52a. However recently I can connect to Youtube, and play a video for 3 seconds before it gets stuck in forever loading screen. Previously it would clear up within 3 - ...

Black screen flicker

Hello!I just bought 2 Chromecast ultras and encountered this repeated issue.Screen cuts to a black screen with a buffering wheel for a few seconds. I know it’s not buffering because the media is still casting continuously because I miss part of the s...

Mjbennion by • Community Member
  • 1495 Views
  • 6 replies
  • 0 kudos

Google TV remote not working and overheating

Hi there my Google TV remote is no longer working this morning. I have attempted a hard reset via removing the batteries and holding the home button. The remote appears to be non functional as the LED is not flashing after the hard reset or when I tr...

Ruuly by • Community Member
  • 662 Views
  • 1 replies
  • 0 kudos

Resolved! New Chrome version - no Cast

My Chrome Browser updated last night and I no longer have a Cast button in the Chrome menu.

kperry48 by • Community Member
  • 18956 Views
  • 30 replies
  • 6 kudos

How to move Chromecast to new TV

I've setup a Chromecast HD and now need to move it over to a different TV model. Is there a way to reconfigure the TV settings of the Chromecast?Unfortunately, I'll be unable to factory reset the device and do a re-configuration: I'll hand-over the c...

briconaut by • Community Member
  • 7575 Views
  • 1 replies
  • 0 kudos

Attaching external USB drive to Chromecast w/google tv

I'm trying to attach an external usb drive to Chromecast w/google TV (4k). The drive is formated in FAT. It worked in the beginning but now Chromecast always shows the drive is safely ejected (no matter how many times I unplug and plug the drive back...

rider by • Community Member
  • 1014 Views
  • 2 replies
  • 0 kudos

Resolved! How to connect chromecast to a new router?

We have four PC's and two TVs connected to my home network. Right the network is Google Wifi and the app is Google home. I have one access point and a router. We are switching to an ISP with fiber and will replace the google wifi and a new single rou...

IDRick2 by • Community Member
  • 51595 Views
  • 5 replies
  • 2 kudos
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