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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 1464 Views
  • 16 replies
  • 1 kudos

Inserting batteries

How do you open the remote without damaing it to insert batteries

PerryL by • Community Member
  • 598 Views
  • 1 replies
  • 0 kudos

Resolved! No remote for Chromecast

Someone gave me a Chromecast device but no remote. Is there a remote I can download on my Android phone

Jess13 by • Community Member
  • 749 Views
  • 1 replies
  • 0 kudos

Chromecast remote back button not working on YouTubeTV app

All remote buttons work except the BACK button when YouTube TV is the active app. The BACK button works otherwise. It's not the remote; it's something in the Chromecast device. The same is happening when I use my Sony remote where all buttons work ex...

JS0029 by • Community Member
  • 4071 Views
  • 3 replies
  • 2 kudos

Chromecasting ROH stream to Sony TV from Samsung S14

When trying to view a Royal Opera House Stream the title band and the time band remain on the screen, do not disappear. The title window shows "object Object" beside the title. The problem doesn't appear with any Utube stream. ROH help says the probl...

Compresso by • Community Member
  • 863 Views
  • 3 replies
  • 0 kudos

My chrome cast is automatically mute

Dear G I dont know what's wrong with my chrome cast.at first the sound on my chrome cast was fineThen a few months ago something strange started to happensuddenly when we watched YouTube on the TV that had chrome cast we lost the sound.Previously we ...

Resolved! Updates Blocked

Hello,I am the tech coordinator of a school that uses Chromecast in our classrooms. I recently tried to install a new device and it got as far as the update and it dropped connection. I was able to take it home and update it and get it working in the...

Resolved! Recording programs

How do I record a program while watching it? And how do I set a series to record?

Robertto by • Community Member
  • 1747 Views
  • 1 replies
  • 0 kudos

3rd Generation Chromecast

Hi, I am hoping someone could please help provide me with the steps to change the energy saving options on a 3rd Generation Chromecast. My Samsung tv keeps turning off after a period of time and it didn’t do this prior to installing the Chromecast. T...

John39 by • Community Member
  • 590 Views
  • 1 replies
  • 0 kudos

Resolved! Google Chromecast

When I use the Chrome Tv, it clearly holds programs in memory so when you go back to them later, they are still running and come up very fast. The problem with that is in my case, Sling TV froze up at the program guide. I couldn't exit the program. S...

Resolved! Casting from chrome causing backwards and forwards issues

Hi all, I have an unusual problem which I thought would be fixed by getting fibre installed, it did not.All normal streaming sites work with no drama but when I stream directly from chrome the video will bounce backwards and forwards whenever it want...

Huntsman by • Community Member
  • 3125 Views
  • 3 replies
  • 0 kudos
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