cancel
Showing results for 
Search instead for 
Did you mean: 

Pureflix chrome cast

Fanysave22
Community Member

Pureflix won’t cast, I’ve tried a couple of troubleshooting steps. My xfinity app cast but freezes. Not sure what’s going on. Pureflix app asks for pin and nothing happens

1 Recommended Answer

Cathal_S
Gold Product Expert
Gold Product Expert

Hi there,

It is the app developer that you would need to contact about issues using their service.

Have a look at the link below for more information about using their app with a Chromecast.

https://support.pureflix.com/en/support/solutions/articles/64000250686-chromecast-for-android 

 

https://support.pureflix.com/en/support/solutions/articles/64000250683-chromecast-for-apple 

 

Regards,
Cathal

View Recommended Answer in original post

4 REPLIES 4

Cathal_S
Gold Product Expert
Gold Product Expert

Hi there,

It is the app developer that you would need to contact about issues using their service.

Have a look at the link below for more information about using their app with a Chromecast.

https://support.pureflix.com/en/support/solutions/articles/64000250686-chromecast-for-android 

 

https://support.pureflix.com/en/support/solutions/articles/64000250683-chromecast-for-apple 

 

Regards,
Cathal

JenniferV
Community Specialist
Community Specialist

Hi folks,

 

Thanks for the help, Cathal_S.

 

Fanysave22, hope that helps. Feel free to reach back if you still have other questions and concerns.

 

Regards,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hi Fanysave22,

 

It's me again. I don't want to be a nudge but I'd like to check if you still need help. Feel free to let me know if you do.

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hello there,

 

Just checking in to make sure that you've seen our response. Please let me know if you have other questions or concerns as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.


Thanks,

Jennifer