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Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 0 replies
  • 8 kudos

Resolved! Chromcast

I just paid for a subscription for cast for chrome cast and i didnt realize my tv wasnt compatible with the app and was wondering what I need to do to cancel my subscription.

Houston96 by Community Member
  • 3 replies
  • 0 kudos


WHAT IS THE NUMBER FOR TECH SUPPORT????? I NEED TO SPEAK TO AN ACTUAL PERSON!! I have looked all over the internet & there is NO number. All the stupid links i keep following for help with my issue, always send me to more links!!!!!!!!!! this is INFU...

dawnstano by Community Member
  • 24 replies
  • 13 kudos

chromecast problem

I am still waiting for the operator to let me know how to restore my chromecast as it always flashes orange, in fact the firmware of the preview program nr. 291998 has bugs, in addition I am also waiting for an answer for the problem on the GOOGLE HO...

Lip Sync issue Google Chromecast with TV on YouTubeTV

This is not on a Web Browser it is on a new Samsung TV, using a Vizio soundbar (which I have also reset). This is primarily only on LOCAL channels on YouTube TV. I have been successful in watching the local news on YouTube TV using a smart app on the...

How do you connect chrome cast to iPad?

I have some problem about my chrome cast. My google home app is finding my chromecast for 5 minutes now and it haven’t find the chromecast. It just say welcome and download the google home app. I turn on Wi-Fi and Bluetooth. In the Wi-Fi network I ev...

Resolved! Highjacked Chromecast for 3 months now still

I've been hack and now 3 months of dealing with this can I please help.e find out who???? Because I can't use my cast it's like they have it locked on their end郎 please help and I'd like to know any information that could help me get this person

Chromecast remote overheats and no longer working

So I have done a search online and it seems there are quite a few people out there with the Chromecast with Google TV that are having the same issue as I am. I went to go use my Chromecast and noticed my remote was dead. I installed new batteries and...

x2nervisx by Community Member
  • 5 replies
  • 0 kudos

Resolved! Screensaver comes in while I scroll through home screen pages

I was watching a movie on OTT app then I came out of that app suddenly screensaver comes in. Screensaver should come in action only when we're not using it right? It comes in when I look for content on home screen or I exit from an app. This is frequ...

Set Parental Control User Switch as Default screen

Hey community, potentially a repeat question I was not able to search properly, but how do I lock the User Switch screen everytime I turn my TV on? If my profile is the latest used, even with pin protection, the Google TV goes through directly to my ...

DonCampos by Community Member
  • 1 replies
  • 1 kudos
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