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Wi-fi connection

Faith121302
Community Member

We are staying at whispering creek cabin in nc

and the tv is on chomocast but it is saying that we are not connected to the wi-fi. I don’t have any instructions or have access to the router. What should we do?

4 REPLIES 4

Byteguy
Gold Product Expert
Gold Product Expert

If you have a router in the cabin, look on the router to see if the WiFi name and password are on it.

Otherwise, you'll have to contact someone in charge to ask them.

Keep in mind that Chromecast devices do not work with any WiFi where you have to connect and then go to a webpage to enter additional information (like your name or cabin number).

JenniferV
Community Specialist
Community Specialist

Hello there,

 

I appreciate your help here, Byteguy.

 

Faith121302, we hope that answered your concern. You can also check this support website article to see the things you need to set up your Chromecast device. Don't hesitate to reach back if you have other questions.

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hey Faith121302,

 

It's us again. We wanted to check if you still need help. Feel free to let us know if you do.

 

Best,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hi there,

 

Just checking in to make sure that you've seen our response. Please let us know if you still need help or if you have other questions or concerns as we will be locking this in 24 hours. Feel free to start a new thread and we'll be happy to help.


Thanks,

Jennifer