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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 25897 Views
  • 0 replies
  • 11 kudos

Chromecast

My chromecats does not setup I've set it up before and disconnected it but now that I try set it up it just does not connect

Andy89 by • Community Member
  • 455 Views
  • 1 replies
  • 0 kudos

Need the Google tv ethernet adapter in the Danish Google Store!

Hi Google.How come we dont have the Google tv Ethernet adapter in the Danish Google store.I have bought the new Chromcast with Google Tv in a store in Denmark, but cant get the google tv ethernet adapter in Denmark?!Please do something about that - t...

HugoDK by • Community Member
  • 466 Views
  • 1 replies
  • 0 kudos

New Chromecast audio? Please....

Dear, Will there ever be a Chromecast audio mkii? It is such a nice device and many, almost all, audio streaming services are using it.I use the Chromecast as a transport to a dac. Works very good.I like it way more than apps you have to use when usi...

Whyohwhy by • Community Member
  • 933 Views
  • 5 replies
  • 0 kudos

New Wifi - cannot connect chromecast

I have new internet connection and need to connect new wifi connection and cannot figure out how to do this - can someone please help me??! Not sure if I checked the correct options above, either!

VLR by • Community Member
  • 657 Views
  • 1 replies
  • 0 kudos

Video not casting but audio does

It will cast my screen fine but when I try to cast something downloaded it only plays the audio with no video. I can't stream bc I don't have the best internet in rural America. So how can I fix this please.

mmterrill by • Community Member
  • 413 Views
  • 1 replies
  • 0 kudos

Disney+ and Bluetooth headphones

Disney+ audio does not play over Bluetooth headphones when watching content on the Google TV app. You can hear the system sounds when navigating within the app, but sound does not play when a movie or show starts. I've done all the things normally su...

garisonr by • Community Member
  • 1442 Views
  • 8 replies
  • 0 kudos

Chromecast turning on (nightly) while watching TV

I'm often up very late in the evening. I have a Chromecast (2nd gen) connected to my Samsung Smart TV (plugged into my HDMI 3 port). For some unknown (to me) reason, almost every night sometime between 2am and 3am (it's not exactly at the same time e...

No application audio when casting from desktop PC to chromecast

I am having issues casting my Desktop's audio and video to my chromecast successfully. I can click the cast to button in the chrome browser, then I select cast my desktop, and then I select my chromecast device. When I do this the video successfully ...

Mtlhd1011 by • Community Member
  • 710 Views
  • 2 replies
  • 0 kudos

Chrome

I can't connect to my WiFi  to my Chromecast 3rd generation 

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