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Home Automation

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Help Center

For immediate help, visit the official Google Nest Help Center, where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Nest cam in routines

This was raised a couple of years ago but still not fixed. I cant set up a routine to turn the cameras on and off

AdeByrne by Community Member
  • 515 Views
  • 3 replies
  • 1 kudos

Chomecast not working again

Since yesterday, my Chromecast stopped working again. It tries to connect but stays in loading and doesn't. connect. Is anyone else having this issue?

Not worth $84 a month

I click to see history on camera 1 or 2 to see what happened earlier in the day and all the videos say “ this video isnt available yet” all the videos even from when i got ADT Home Security and the got me the nest BS. Im stopping my subscription with...

Truth1017 by Community Member
  • 166 Views
  • 0 replies
  • 0 kudos

Missing Nest Doorbell Footage

Hello Google Nest Community,I am experiencing an issue with my Nest Doorbell where certain events are not being recorded properly. On April 26, 2025 at approximately 7:59 PM, an individual approached my front door, rang the doorbell and knocked. Howe...

Sarangan by Community Member
  • 241 Views
  • 1 replies
  • 0 kudos

Range of Notifications

Is there a way to shorten the range of the area that we get notifications about? We get notifications about someone just walking down the street. We only want to know if someone steps on the porch.

LTwombly by Community Member
  • 294 Views
  • 1 replies
  • 0 kudos

Do NOT buy Nest products

I have wasted so much money on Nest products through the years. I have purchased Nest Stick Up cameras; Nest Protect (3 of them); and Nest Thermostat, only to find out later that all of these products have a built-in obsolescence where, after a few y...

Nestsux1 by Community Member
  • 434 Views
  • 0 replies
  • 1 kudos

Why is my thermostat screen not on?

The most common reasons for a blank thermostat screen are dead batteries, a power outage, a tripped circuit breaker, faulty wiring, or a failed thermostat. The screen app will be completely dark and unresponsive when there is an issue with power reac...

gbapppro by Community Member
  • 275 Views
  • 0 replies
  • 0 kudos

Google nest hub max nest hub 2 home mini

* On the previous software version 24.20241009.103.1900601, your Nest Hub 2 worked fully in Polish (both the interface/subtitles and the Google Assistant voice).* After updating to version 26.20250116.103.2201, you noticed a change: subtitles still d...

aldzaziro by Community Member
  • 537 Views
  • 3 replies
  • 2 kudos
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