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Home Automation

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Help Center

For immediate help, visit the official Google Nest Help Center, where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Thread Protocol Info

The recent release of Thread Protocol Version 1.4 is posed to resolve many of the issues in my current Smart Home. While I am aware it will take time to get products updated to the latest spec, I would like to know where I can find the information on...

Collegamento Shelly Smart Cloud

Ho il mio account di Shelly Smart Home che mi si è disconnesso da solo da Google Home, ho provato a ricollegare il mio account di Shelly Smart Home in Google Home ma senza successo non mi vede i tre dispositivi che ho nell'account Shelly Smart Home ,...

Aniello by Community Member
  • 296 Views
  • 1 replies
  • 0 kudos

Google Home not connecting to network

Help! We changed our modem and now my google home and nest will not connect. I have restored to factory settings, removed the device and reinstalled it with the google home app. It’s connected to the correct wifi. Nothing is working and the google he...

DThurman by Community Member
  • 607 Views
  • 4 replies
  • 0 kudos

nest doorbell wired couldn’t setup

I have installed two nest 2 nd gen wired doorbells. I got the blue light on the doorbell bell but during setup I am keep on getting the message f something went wrong .Also door bell doesn’t ring. I don’t know if it needs to setup first to ring. Plea...

Resolved! Google TV getting stuck on one image in ambient mode

Hello-I have enabled my Google Photos album to be used in Ambient mode on my Google TV with great success for a couple years now. However in recent months, it keeps getting stuck on one image from the album instead of displaying a slide show. I've go...

Nest connect not factory reseting

I have had issues with my Nest Connect. I removed it from the app to reconnect it but that failed. I attempted to factory reset but after the factory reset and trying to reconnect it to the app, I always get an error saying "reset you Nest Connect" "...

Tmerich by Community Member
  • 641 Views
  • 1 replies
  • 0 kudos

Nest thermostat screen cracked

Hi, I have a new Nest thermostat but when I wanted to charge it, it made a small drop on my kitchen counter, causing it to crack (it is for sure a crack in the glass). Is there anything I can do to have it fixed? Thanks! best, Charlotte

Hubspace Integration Help 09-2024

Today Google Home stopped being able to connect with Hubspace by Home Depot. The error continues to be "Could not reach Hubspace. Please try again."I have UN-linked the account and tried to reconnect Hubspace to Google Home both from Google Home and ...

MikeD-SC by Community Member
  • 2362 Views
  • 10 replies
  • 2 kudos
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