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Home Automation

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For immediate help, visit the official Google Nest Help Center, where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Heads up: Philips Hue Change Impacting Scripted Automations!

Hey everyone,We wanted to keep you in the loop about some recent changes related to Philips Hue sensors that might impact your scripted automations. Philips Hue has updated their sensor device configuration to use the TemperatureSetting trait (previo...

Google Home Mini

Google Home Mini suddenly won't play npr stations by name. Says "not available or can't be played right now"

doubledad by Community Member
  • 910 Views
  • 9 replies
  • 1 kudos

Google home offline

Is the Google home service down? I haven't been able to control my lights or plugs since yesterday. I have rebooted everything.

jpdeveau by Community Member
  • 257 Views
  • 4 replies
  • 1 kudos

Updates on Claims

How best do I get an update on a claim I put in? It has been five days and I have not heard back. Was hoping for a speedy response as I need the backplate of my doorbell replaced (for some reason you can't buy one) that broke when installing it. In t...

bse116 by Community Member
  • 254 Views
  • 2 replies
  • 0 kudos

AC only turns on off with voice command

I use my AC with a app called "Intelligent AC" and i linked it with google home. The problem is, when device appears in google home app, it always show offline, when I use voice assistant and say turn on or off it does it but changing temperatures or...

Cactifrog by Community Member
  • 495 Views
  • 8 replies
  • 0 kudos

Wired door camera, Nest hello dropped offline.

Can't get it connected to wifi now, I have reset everything and pushed the factory reset button. I do all the reinstall steps and get "something went wrong" when I try to wifi connect. Other devices are working fine. I have deleted and reinstalled th...

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