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Can’t sign up for nest aware

EileenOddo
Community Member

My nest app gives no option for signing u for nest aware. Why would you make signing up so difficult??  And getting help is ridiculous. It’s taken me 20 minutes just to find a help forum and there’s no one here to help!   I have to wait around for some random person to help me sign up for a PAID service?  That is no way to run a business you want people to pay for!

4 REPLIES 4

MplsCustomer
Bronze
Bronze

@EileenOddo 

You are right; it's not obvious.

Here's a Google Nest Help page ("Buy and manage Nest Aware) that might help:

https://support.google.com/store/answer/9396337#zippy=,change-your-plan,switch-to-new-nest-aware

I'm just another random customer; good luck.

Brad
Community Specialist
Community Specialist

@EileenOddo

 

I am glad to hear that you are interested in subscribing to Nest Aware! If you have any of our Cameras or Doorbells, I would definitely suggest you get a Nest Aware subscription! I'd love to provide you with some helpful links explaining what it's all about.

 

Here is a great link on how Nest Aware works and how to subscribe, and here is a link on how to manage your subscription. 

 

Please let me know if you need further assistance.

Best Regards,

Brad.

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue.  We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance. 


Best regards,

Brad

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.