06-14-2022 02:48 PM
Casting videos and photos from Google photos to Chromecast used to work fine. Now however if I try and cast a video and get one frame of it and it freezes. I have done a reset from Google home on the Chromecast device and I've tried restarting all three devices. This all used to work fine not sure when it stopped as I don't use the service a lot. Anyone else found this problem casting video from Google photos to Chromecast. I am using a second generation Chromecast. Which is the latest version of firmware 1.56.275994. any help greatly appreciated.
06-19-2022 07:25 PM
Thanks for reaching out. What device are you using to cast and view your Google Photos? Since you are also encountering the freezing issue when casting a video, have you checked if this is happening in all Chromecast-enabled apps? Try the additional below:
For the Google Photos, please reinstall the app and ask again your Google Home to cast your photos to the TV.
06-22-2022 07:27 PM
It's me again. I want to make sure you're all good — how did the steps go?
06-24-2022 05:01 AM
Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.