I canceled my Nest subscription. When will I get my refund?

[Dito5458]

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[David_K]

That depends on whether you had 1st gen or 2nd gen Nest Aware and whether you're located in the EU or not. In general, Nest Aware 2nd gen much like other Google subscriptions is non-refundable, but check the link below for more details (see the "cancellation policies" section.

Cancel your Google Store subscription - Google Store Help

[EdmondB]

Hello Dito5458,

I'd like to jump in here and check if you've seen davidking''s response. Let us know if you need more help by replying to this thread.

I appreciate the help, @David_K.

Thanks,
Edmond

[EmersonB]

Hello everybody,

@Dito5458, we wanted to follow up and see if you are still in need of any help. Please let us know if you are still having any concerns or questions from here, as we would be happy to take a closer look and assist you further.

Thanks for answering, davidking and Edmond.

Regards, 

Emerson

[EdmondB]

Hi there,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Best,
Edmond