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Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Won't stay signed in

Nest requests sign in several times per day ever since I migrated to Google. I'm continually asked to upgrade to Nest Aware before allowing me to sign into Nest

4789 by Community Member
  • 1154 Views
  • 2 replies
  • 1 kudos

Resolved! Max number of cameras on Nest Aware

Greetings! When I signed us for Nest Aware awhile back, the number of devices allowed was 10 per account. I seem to recall reading somewhere recently that the number allowed now is unlimited. Can anyone tell me if it's still 10 per account, or is it ...

Audio NOT WORKING

This week, Nest must have done an upgrade because my camera buttons have changed. Since the upgrade, I have live audio, but my history audio is gone. This is a HUGE problem!!!!! I have done every check that is suggested in HELP. I cannot get the reco...

Minoucat61 by Community Member
  • 1141 Views
  • 2 replies
  • 0 kudos

Nest Aware not working

Nest Aware says I’m am currently in a free trial period. This is an old camera I’m reusing again after two years of no use. I used to pay for Nest Aware and am trying to subscribe again. However there is no option to subscribe fully. It states I have...

Wgf102 by Community Member
  • 1113 Views
  • 4 replies
  • 0 kudos

Resolved! Nest Aware Free Trial Subscription

So, here is the situation. We just got (35 to 40 days ago) a Nest Camera and mounted it. We were enjoying the free subscription till it ran out a couple of days ago. I had meant to renew it; however, didn't get around to doing so till earlier today. ...

Timor by Community Member
  • 3135 Views
  • 4 replies
  • 0 kudos

Not able to subscribe to nest aware

I used to have a nest aware Password and it's not functioning for some reason. I tried doing a password reset and it says I got an email sent to my inbox to reset but I never receive an email. Any suggestions on what to do?

Wichoacan by Community Member
  • 713 Views
  • 1 replies
  • 0 kudos
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