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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Cameras have disconnected from app.

My doorbell and indoor cameras suddenly no longer show up on the Nest Aware app.. They worked fine for a couple of years til today. I tried to reinstall the cameras but Google says they are already connected to another account and of course there is ...

Dave9177 by • Community Member
  • 1056 Views
  • 4 replies
  • 0 kudos

Nest Aware not saving recorded events in history

I have the Nest Aware subscription and according to the subscription Google is supposed to save detected events for the past 30 days. Somehow I am not able to see anything in the history except for most recent events (within few hours - length kind o...

Shyalhaze by • Community Member
  • 2741 Views
  • 11 replies
  • 2 kudos

Google Nest Refunds

Our Nest broke in December and as it was under warrantee a new one was sent with instructions on obtaining a refund for an engineer to replace . I began the refund process in the end of Jan delayed due to Christmas and other issues. However having se...

Nest Subscription

Good morning, I have been trying to purchase Nest Aware for an existing doorbell, but ever time i have done this its coming up with a system error and to try again another time. Ive tried this over several days with different system and still no luck...

ChrisBB by • Community Member
  • 918 Views
  • 3 replies
  • 0 kudos

Nest Gaurd Key Tag Reset

I have recently reset my nest to wear and added everything back the motion sensors and everything. I had the nest tag previously assigned to myself but since I have restarted the nest aware and you know configured everything again for a second time, ...

nest aware subscription problems

Also a dissatisfied customer with nest aware. I had issues with wired nest doorbell. The original Nest aware subscription could not be moved. They could not refund me the difference and required me to move to the more expensive option. I haven't been...

re getting google to repay me back my money they have taken under false pretentions of video events

I have had a nest camera and nest door bell costs were high but it worked, protected my property and van,google took over ! they have completely ruined this company, they ripped you off with there extortionate subscription, they don't return your mon...

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