Hello. I recently got google nest outdoor cameras and doorbell through ADT Security. Now it shows they set me up with the basis Nest Aware Subscription which only does 30 days of recording but no 24/7 option. So for the past 2 weeks I reached out to ADT to get Subscription updated to the plus, nothing has changed. No one at ADT knows how to update or give me info. Google is unable to assist since Subscription shows managed by ADT. Dont know what to do. Help me!. Anyone. I need to change to Nest Aware plus but has to be done through ADT. Very Frustrated now.
I apologize for my late response, and thank you for all of your patience while waiting for a reply. I understand how upsetting this may be, and I'm happy to assist you with this. I have a great article that should help you out! You can find it here.
We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you happen to have the same concern feel free to reach us out here or start a new thread.
