Google Nest Community

Update this forum to better track important customer feedback/issues

Please update this community forum to better track issues that are important to customers.How do you even track anything if every post gets locked within 1 week?This is ridiculous.You are restricting and muting our feedback.

Cannot add new Payment Method for Nest Aware - 1st generation

Hello, I have a new Credit Card. But when I enter all the new Credit Card details in the NEST app (Android or via any web browser) and press 'SAVE' then just nothing happens. I log-in to https://store.nest.com/ and press 'Billing Info'. Then I click ...

Could I use the same Nest Aware Plus subscription for two homes in two different countries?

Hello I have one Nest Aware Plus subscription in my main home in the UK. And I have two Google Nest indoor cameras working with it. But, I have another home in North America. Could I install Google Nest indoor cameras in that house, and use the same ...

Nest Aware Plus: Plan description unclear that multiple homes require multiple subscriptions :(

So, I recently added a Video Doorbell (wired) to my 2nd home. At that 2nd home, I already had several Protect devices (smoke dets). In first home, I have had a Nest Doorbell (wired) for couple years. I had an active Nest Aware subscription that has w...

Migrating Nest Cam Voided Original Aware Subscription Amount

I had purchased Nest Aware subscription back in 2019 for my indoor cam. Moving to a new home recently, I was prompted when I was starting the process to set it up that I needed to get authorization to delete the camera from the original home location...

I set up free nest aware but doorbell not working can I get a day back

Google nest speakers with Hotspot

Looking for a product, portable hotspot with Google nest speaker

Nest Aware subscription Issues

Due to router issues I have had to change my Wi-Fi connection, after spending hours trying to get everything to reconnect to new Wi-Fi, I eventually found out the only way was to factory reset all the cameras. Why do they make this so difficult?? Fin...

Nest hub stopped interacting just answers with "I don’t know but here are some results from search".

My Google Nest hub stopped interacting; it just recognizes a question has been made but it just answers with a search result and the followin sentence: "I don’t know but here are some results from search".It never returns automatically to home screen...