05-12-2023 12:00 PM
I'm moving to a new location from my house in North Carolina and will be in a temporary apartment in Georgia. How do I cancel my Nest Aware subscription that's paid up until 1/1/24 and get a prorated refund?
Answered! Go to the Recommended Answer.
05-12-2023 12:05 PM
05-12-2023 12:05 PM
05-12-2023 01:26 PM
Ah, perhaps Google Nest does not issue prorated refunds the unused portion of a 2nd gen Nest Aware subscription. That's what the link seems to indicate.
05-13-2023 07:35 AM
Okay, thanks for replying.
06-03-2023 11:40 AM
Hi efreeman1,
Thanks for reaching out to us. I hope you've already gotten the answer you're looking for. Please let us know if you still have questions or concerns, as we'll be willing to assist you further.
i appreciate your help, @RXShorty and @MplsCustomer.
Best,
Zoe
06-06-2023 11:54 AM
Hi folks,
@efreeman1, I wanted to check and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.
Thanks,
Zoe
06-07-2023 12:00 PM
Hi there,
We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you run into any more issues in the future, please feel free to create a new thread.
Regards,
Zoe
05-12-2023 12:06 PM
See this page:
https://support.google.com/googlenest/answer/9220784
If you bought your subscription from Google, go to this page, select your subscription, and click on the "More" icon the 3 dots) to get a "Cancel subscription" option: