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Nest aware subscription issue

Loumiant88
Community Member

Hi, 

i purchased a nest aware subscription and i migrated my google accounts. However i do not sew 30 days of recorded history or any videos for that matter. It says "see more with nest aware". My card was already charged a year subscription on 6/18 and I don't see any recordings in the past few days. Please help. This is frustrating. 

5 REPLIES 5

Cleigh
Community Member

I am having the exact same issue. I hope we receive some answers. 

Guyb1961
Community Member

I paid for 2 subscription of nest aware and neither one is on the right account, can't transfer or redeem, problem is I didn't put on wrong account, Google did 

Brad
Community Specialist
Community Specialist

Hey there,

 

Here is a great link on how Nest Aware works and how to subscribe, and here is a link on how to manage your subscription. 

 

Best Regards,

Brad

Brad
Community Specialist
Community Specialist

Hi there,

Just checking in to see how the conversation is going as there's been a lapse in activity on this thread.

Best regard,
Brad

Brad
Community Specialist
Community Specialist

Hi there,

Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow up questions or comments.

Best regards,
Brad