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Pay with Maestro

jerre
Community Member

Hi,

 

I want to purchase the Nest Aware Subscription, but I can only pay with a creditcard. Is it possible to add Maestro to the payment options? I do not have a credit card (I live in Belgium, credit cards are usually not the norm here).

 

Thanks

Jerre

9 REPLIES 9

Cathal_S
Gold Product Expert
Gold Product Expert

Hi jerre,

This is a community forum supported by other users like myself and community specialist's.

To speak with a Google representative please use the link below.

Contact:

https://support.google.com/googlenest/gethelp 

 

Regards,
Cathal

janthadeus
Community Specialist
Community Specialist

Hi jerre,
 

Checking in — did you get a chance to speak to our support team? If so, how did it go? Let me know if there’s anything else. 

 

Thanks for the help, Cathal_S.
 

Best,

JT

jerre
Community Member

Hi JT,

I was also to speak to the support team, but there was nothing they could do.

 

Kr

Jeroen.

janthadeus
Community Specialist
Community Specialist

Hey there, 

 

Thanks for following up. I’m sorry to hear that. The only accepted payment methods to sign up for the Nest Aware Base or Plus plan are debit or credit card. 

 

Let me know if you need anything else. 

 

Thanks,

JT

janthadeus
Community Specialist
Community Specialist

Hi there,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

 

Regards,

JT

jerre
Community Member

For anyone with the same problem. I got around the issue by requesting an account at N26. They offer a free virtual prepaid card which you can use to pay for the NEST subscription. 

 

Ebedia
Community Specialist
Community Specialist

Hi everyone,

@jerre thanks for getting back to us and for sharing with us the steps you've done. Our team is working hard to deliver the best experience for our users. Let us know if you have more questions in mind.

 

I appreciate the help, Cathal_S and JT.

Best,
Emerson

janthadeus
Community Specialist
Community Specialist

Hello jerre,

 

Thanks for updating the Community forum with your resolution. To make sure, do you have other questions or concerns?

 

Thanks for chiming in, Emerson.

 

Best,

JT

janthadeus
Community Specialist
Community Specialist

Hey there,

 

It looks like we can consider this one complete, so I will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

 

Best,

JT