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Nest Aware

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Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by • Community Member
  • 66769 Views
  • 186 replies
  • 57 kudos

Nest account log on

I have migrated my nest account to google. I can’t log on to nest app. I can log into google account no problem. When I try to log into nest it informs me my account as been migrated. When I log onto app with google account details it keeps telling m...

Resolved! Facial Recognition

This has been raised and noted several time (I can't reply to any of the closed instances) so raising it again. Our doorbell has our eldest daughter registered as a familiar face. Her sister is 4 years younger and it is impossible to get it to regist...

Nest history

I just signed up for the aware subscription. How long does it take to load past events for me to see? Does it do this???

Amandas1 by • Community Member
  • 732 Views
  • 4 replies
  • 0 kudos

Resolved! Nest Aware Active but 2 of 3 cameras not recording

I renewed my Nest Aware subscription this morning but 2 of my 3 outdoor cameras are not recording activity and they show Nest Aware as active.

KL5 by • Community Member
  • 3219 Views
  • 9 replies
  • 0 kudos

Nest Hub Stops Streaming "Camera Feed Not Available" after a few seconds!

The Google Nest Hub stops streaming IF I can even start streaming. Usually I have to press the camera I want to view 2+times to get it to turn on, then after a few seconds it will read "Camera Feed Not Available"!! So frustrating!! I have old Nest Ca...

DiC by • Community Member
  • 3376 Views
  • 11 replies
  • 1 kudos

Nest Aware Plus

How do I access Nest Aware to check my Plus subscription? 

Bob47 by • Community Member
  • 617 Views
  • 3 replies
  • 1 kudos

Playback and camera connection

I’m having two issues and increasingly frustrated with nest. First, I pay for the plus account and need to watch a video from 6am this morning but can’t get it (or anything outside of the last hour) to load. This is a frequent occurrence when trying ...

Lauclair by • Community Member
  • 610 Views
  • 3 replies
  • 0 kudos

Set up

I don’t have my QR code and the digital number on my camera isn’t working to set up my camera

Renew membership

I want to renew my subscription I’m having problems using my credit card

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