I paid $60 in October for a 1 year Subscription. My Nest Aware account simply disappeared. I had to buy it again. Error msg states "Warning you are not using 1 or more of your subscriptions. You are not part of the Home App. Ah, I didn't cancel or eliminate Home or Nest.
That message implies that your Nest Aware subscription is not associated with a home. This can happen if your "home" in the Nest or Home app with an active subscription is deleted or the subscription payer is removed from the "home" (by removing themselves or being removed by another home member). I would recommend checking your subscriptions in the Google Store to confirm and check your email that you're supposed to receive if a Nest Aware subscription is going to be cancelled.
If you need further support, as Brad mentioned, I'd recommend that you contact the Google Nest support team directly. They'll be able to check your account with you and advise on next steps.
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