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Forum Posts
Resolved! Nest Aware Price Jump
Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...
Nest Aware subscription migration
I recently replaced my Nest Secure that was monitored by Brinks, with ADT, per the news about Nest Secure. Of course, I have already cancelled my Brinks monitoring subscription.I had a Nest Aware subscription with my Secure, purchased THROUGH the Nes...
Resolved! Nest Aware footage
Hey,Is it possible to retrieve footage from one of my cameras from 34 days ago? It's past the 30 day mark, I get that. It's just that i need to download something that was caught on camera, for a court case?ThanksTom
My New Credit Card Payment was rejected
I finally figured out how to add a new credit card number and then I get an email from Nest saying it was rejected. The card has thousands of dollars available on it and I triple checked to make sure I added the correct number. Where can I go to get ...
Subscription
My thirty day trial ended on 18 Jul and my subscription didn’t start. My camera has reverted back to three hour recordings. How do I get my subscription started.
Nest Hub Max doesn't do facial recognition
My Nest Hub Max doesn't do facial recognition!I'm subscribed to Nest Aware just to make that clear and my Nest Cam (indoor) and doorbell do record and do facial recognition (familiar faces). The Nest Hub Max says it's registered in an area where faci...
Subscription
After my free trial ended my subscription was supposed to start and it hasn’t. It has been four days now and I still have no recordings longer than the minimum three hours.
Google Nest Cameras had history earlier today but now theres no videos at all.
Hello, I have four nest cameras (one wireless outdoor, three indoor wired new version) and a 2nd gen Google doorbell and I also have the basic nest subscription with 30 days of video history. I was looking at a clip on one of the cameras from a few w...
Google Hub Max Photos displayed out of sequence / randomly
Google photos displayed on Hub Max are random and out of date order. How do I fix that? Have searched and actioned as many of the suggested fixes found online but to no avail. Need a smarter fix, please!
Google screws me yet again. Camera was damaged by lightning, now I have to upgrade to "new" Aware?
My outdoor camera was damaged by lightning. I purchased a replacement on ebay. I cannot add it to my old nest aware sub even though it currently has "no device" assigned to it after I removed the damaged camera.Chat told me to kick rocks, and buy the...
I don't recognize a $50 charge on a credit card
Every January I pay my annual subscription and I have 2 nest aware charges, but they are on another credit card. Recently, I was billed $50 from Nest and that credit card is not in my subscriptions and I do not know what this charge is? I am putting ...
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