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Nest Aware

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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Subscription

I want the plus subscription but there is not an option to update

Google NEST AND Vaping...

Yet to install mine...all these posts about vaping or showering and dust...I live in a granny flat. Dust is insane. So much electircal equipment here it's like NASA.Any way to train NEST not to go off with vaping? Or anyway to lower that particular s...

Lordn2023 by • Community Member
  • 1336 Views
  • 3 replies
  • 0 kudos

Best Aware features not working

Hi - I see this has been an issue for a while, and has been posted about, but no solution has been provided and the threads are shut down without an answer. i am subscribed to Nest Aware and all the features worked when it was the free trial, but now...

Ksmpta by • Community Member
  • 628 Views
  • 3 replies
  • 0 kudos

Why can we still not save non event clips?

I cannot believe this feature request has been complained about since at least April 2022 and Google has still not fixed it, considering this feature already existed within the Nest app. What was the point of Google Home app if you were just going to...

SriKat by • Community Member
  • 581 Views
  • 2 replies
  • 2 kudos

Cannot find receipt

I have a credit card charge on my Nest account on 7/10/23 for $53.30 and I cannot find the receipt. I need it for business purposes.

poinds by • Community Member
  • 935 Views
  • 6 replies
  • 0 kudos

Help connecting nest

When I press on first floor after I reset my nest, it won’t work

10 Metre Cables bought from Google Shop

Neither of the 10 Metre cables I bought work on any outlet or with any camera. The battery icon is still lit. When i replace with standard power lead it immediately goes out? Is there a problem with all 10m power cables?

garno by • Community Member
  • 1023 Views
  • 5 replies
  • 0 kudos

Nest aware works for nest cam but not google cams

Ok so, I have several Nest iq cams outside of my home and I paid for the nest aware so I can keep an eye on things. Recently I purchased a Google battery cam for my office and I had it set up with a new home address but for some reason is asking me t...

Falcy89 by • Community Member
  • 966 Views
  • 5 replies
  • 0 kudos

Heat link won’t connect

I’m having a problem whereby my heat link wont connect with my thermostat I’ve tried resetting but no luck can someone please help

Device help or recommendation

I moved from Simplisafe to ADT, and received Google Home as part of the installation. I have a GFI circuit in my garage, into which I have plugged a freezer. Often enough, a rain storm passes through, and the circuit trips, leading to the freezer los...

Bki-in-SC by • Community Member
  • 402 Views
  • 1 replies
  • 0 kudos
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