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Nest Aware

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Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Only person Nest detects is me

My outdoor Nest camera used to detect people, cars, trucks, everything. Now, it rarely detects anything but sound and motion. If I walk to the mailbox, it will detect me. But if my neighbor, the Amazon delivery guy or anyone else walks up it won't de...

darqman by Community Member
  • 11 replies
  • 1 kudos

Nest Doorbell Camera

My doorbell camera sends me notifications, but I can only see still pictures. And my history only seems to go back one day. I do have Nest Aware, but it does not seem to be functioning.

Replaced Damaged Camera

I replaced a damaged camera with a new one but does not show up as part of my subscription even though I have just enrolled for the new subscription that covers all cameras. is there someone I can talk to about this

nc47 by Community Member
  • 1 replies
  • 0 kudos

Gen 1 nest aware plus subscription

I recent paid the $120 subscription fee for my nest gen 1 cameras . However when I open the app , there are cameras listed that do not have a subscription associated with them. How can I fix this, or who can I contact. Google makes it soo hard……. I t...

Buck44 by Community Member
  • 8 replies
  • 0 kudos

Best awera

My subscription of nest awera is not working on my Camera can you please help me I can’t record nothing and it’s only showing me a hour of video

Ok2 by Community Member
  • 3 replies
  • 1 kudos

Nest camera notification previews not showing

This question has been posed at least a couple of times but the threads are locked without providing a solution. I have this problem. Until the last few days my phone has had no issues with showing camera previews with notifications. However, recentl...

MRospert by Community Member
  • 5 replies
  • 1 kudos

Can’t find nest subscription

I just subscribed to Nest Aware but it only added one camera. I’m trying to add the other camera but can’t find the subscription in my google account. Please advise as to where I can find my subscription.

Ldean by Community Member
  • 2 replies
  • 0 kudos

Nest Aware Subscriptions For Gen 1 Nest Cameras and a Google Camera

Hi, I currently have 4 First Generation Nest Indoor Cameras and a new outdoor/indoor Google Battery Camera. I still have my Nest account and I now have a Google Home account. How do I go about including all my cameras on my Google Home account and si...

AJDQ by Community Member
  • 2 replies
  • 0 kudos