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Nest Aware

Blog Posts

Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by Community Member
  • 30879 Views
  • 186 replies
  • 46 kudos

Problem connecting to cloud

Trying to place ambient pictures on my google tv it describes me having to go to the app and select the tv and press on the gear icon when I do “problem connecting to cloud “ pops up need help fixing this

Nest tag cannot be assigned to one of my home members

I am unable to assign a Nest tag to one of my existing home members. When I try to set it up by selecting Settings/Add Product/Continue without scanning/Nest Secure/Nest Tag and then entering the 6-digit key, I get the list of home members. Then when...

Hafstang by Community Member
  • 568 Views
  • 5 replies
  • 0 kudos

Nest tag no longer working to arm and disarm security system

My two Nest tags have stopped working to arm or disarm my Nest Guard security system. When I try to set them up again by selecting Settings/Add Product/Continue without scanning/Nest Secure/Nest Tag and then entering the 6-digit key, I get the messag...

Hafstang by Community Member
  • 609 Views
  • 7 replies
  • 0 kudos

Nest aware and existing cameras not showing on app

Hi,I have had two newer nest cameras that I can see on my google home app. i added nest aware to be able to view past history etc. The problem is that I cannot see any history since I added the Aware. Anyone have any ideas or know how to call someone...

JohnS1024 by Community Member
  • 679 Views
  • 6 replies
  • 0 kudos

Nest indoor cameras

My nest indoor cameras began with the aware feature going down then in about 1week time the entire system became inactive. Cannot re-activate. I do get emails from techs on this but they have no return address so I’m unable to contact them direct.Thi...

Jeffra by Community Member
  • 1344 Views
  • 13 replies
  • 0 kudos

Pay with Maestro

Hi, I want to purchase the Nest Aware Subscription, but I can only pay with a creditcard. Is it possible to add Maestro to the payment options? I do not have a credit card (I live in Belgium, credit cards are usually not the norm here). ThanksJerre

jerre by Community Member
  • 722 Views
  • 9 replies
  • 0 kudos

No way to save CVR footage

After talking with support for an hour, I was told there is no way to view CVR history unless you swipe to scrub the video feed until you get to the exact time you want to view. I was also told there is no way to download the CVR footage, unless ther...

No CVR history

I have two wired indoor gen 2 nest cams that I purchased this week. I purchased a nest aware plus subscription for the year. This is so could get the 24/7 CVR.In the Google home app, when I click on history, nothing displays in the timeline. When I c...

Nest subscription

I accidentally deleted my nest aware account can I restore it

Jpolak by Community Member
  • 425 Views
  • 4 replies
  • 0 kudos
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