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Nest Aware

Blog Posts

Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by Community Member
  • 186 replies
  • 46 kudos

Resolved! Nest App doesn't work anymore

i have two android devicesboth with Nest of them (my phone) won't load the nest cameras anymore, the view is stuck on the loading circle and black screen.Until a week ago it worked like a charm, and now not anymore, and I can't find online an...

Decaone by Community Member
  • 6 replies
  • 0 kudos

Duplicate subscription?

Hello. I received an email that there was a "payment issue" with my subscription, however I had paid for a year in advance on Sept. 30, 2022 (so it's set to expire in Sept. 2023). Can someone please look into this? Thank you. Ryan Babcock


I have paid for a nest aware subscription but it hasn’t been applied. What do I do?

Lucfam by Community Member
  • 4 replies
  • 0 kudos

Couldn't restart nest aware subscription

I have 2Indoor camera and 1 Door bell - After a while my subscription stopped automatically in my existing home and when trying to renew via browser the webpage is going on a loop and not able to complete the payment request.If i create a new home it...

Resolved! Linking nest app with google home is broken

I recently moved to a new home and added some new Google home compatible devices. In this process I created a second Google home (not realizing that I already had one and that I should change the address and connect everything to it). What I decided ...

Merging my devices under one Nest Aware subscription

Hey, I have set up my Google devices within 3 different homes, am I able to merge these devices under the one Nest Aware subscription as I need the benefit of video history available for 24hrs+.Many thanksMasoh!

Masoh by Community Member
  • 3 replies
  • 0 kudos

Nest doorbell camera not saving past videos?

I pay for the nest aware subscription monthly for 30 days of past video and it charges my account every month, but does not seem to be saving the videos. They delete within three hours!

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