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Subscription

Honeybea
Community Member

I paid $120 for 10 day recording for 1 year with 30 day free trial but have never received it and my camera is not recording anything 

4 REPLIES 4

David_K
Platinum Product Expert
Platinum Product Expert

Thanks for stopping by the Google Nest community. To get the best support with this issue, I'd recommend that you contact the Google Nest support team. They'll be able to check on possible troubleshooting options and next steps.

MplsCustomer
Bronze
Bronze

@Honeybea 

This link is supposed to tell you the status of your Nest Aware subscription:

https://store.google.com/subscriptions?hl=en-US

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue. I would definitely suggest that you reach out to Support for further assistance.

 

Best Regards,

Brad.

 

Thanks for your help, @David_K and @MplsCustomer!

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.