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add camera

Community Member

I installed a third outdoor camera (1st version). In the app on my iPhone the cam is added. However in the browser ( I cannot see the camera. 

I have an aware Plus subscription.

How can I make the camera also visible in the browser? 


Community Specialist
Community Specialist

Hi there, 


I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.


Please let me know if you need further assistance. 

Best Regards, 


Community Specialist
Community Specialist

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS

Community Member

I have a couple of cameras.  

I used to have one on 1st gen nest.

I appear to have upgraded to nest aware plus   because i can view history on one camera.

I can switch houses, to another camera.  but no way to record 30 days. or access anything not live stream.

it i go to that camera. there is no way to add a camera to nest subscription.   i have to buy another nest aware plus subscription..  but that is 120 a year.


the site says i can add as many camera to my subscription, but no way to do this.

Community Specialist
Community Specialist

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS