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Nest Aware

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Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Cannot connect nest camera

I have factory reset my nest camera and it still won’t connect. I am about 1 meter from the wireless internet. How do I connect without qr code

Steven44 by • Community Member
  • 573 Views
  • 3 replies
  • 0 kudos

Was Double Billed for Nest Aware Plus - Now No Service

Have been a Nest Aware Plus subscriber since December 2019.Have two accounts: One in New York (Doorbell Camera & One Nest Hub Max, Two Nest Hubs) & One in Florida (Two Nest Hub Max, Two Nest Hubs, Doorbell Camera, Two Nest Outdoor IQ Cameras) Both Bi...

PatA by • Community Member
  • 810 Views
  • 7 replies
  • 1 kudos

I'm being triple charged and Nest won't help

I've just been notified by nest that I need to pay another subscription fee despite having paid $240 in Sept.I contacted online customer help and spent over an hour talking to a guy who said he was unable to help me as he could not see payments on my...

emp by • Community Member
  • 296 Views
  • 1 replies
  • 0 kudos

Resolved! Nest camera control

should I be using the google home app or the Nest app to control my google nest cameras? IS there a difference? Which gives better control and setup for features?

az1sailor by • Community Member
  • 465 Views
  • 1 replies
  • 0 kudos

cancelling subscription

I am trying to cancel my Nest Aware subscription, I just renewed today but when I went to recover data from the past I realized that it's no longer available. The system is useless to me and when I try to cancel it sas I am subscribed until Dec 19, 2...

geobruin by • Community Member
  • 273 Views
  • 1 replies
  • 0 kudos

Nest Aware Order

Please cancel my order #NG213175072321-case ID 8-9047000037587 and refund the unused period balance to the same card.Spent an hour to cancel online on the nest account and it keeps going in loops.Already spent 4 hours of time listening to customer ca...

Nest aware subscription refund

I was charged for a yearly subscription and no longer have the cameras. How do I go about getting a refund? I canceled my renewal already, but I would like to talk to somebody

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