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Nest Aware

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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by • Community Member
  • 72878 Views
  • 186 replies
  • 57 kudos

NEST CAMERAS SUBSCRIPTIONS AND SUPPORT

NEST CAMERAS SUBSCRIPTIONS AND SUPPORT IS ABSOLUTELY THE WORST. A COMPANY WITH A PRODUCT THAT YOU ARE EXPECTED TO RELY ON A COMMUNITY FORUM TO GET HELP. NO LIVE CUSTOMER SUPPORT AT ALL. SHAME ON ME FOR NOT DOING MY HOMEWORK BEFORE PURCHASING. I'LL BE...

LJ902 by • Community Member
  • 272 Views
  • 1 replies
  • 0 kudos

Google One Subscription - Nest Aware Missing

We recently subscribed to the 2TB Google One plan, which was advertised as having Nest Aware as part of it.In my One account, I do not see Nest Aware listed, and have now lost all history of recordings (used to have a seperate Nest Aware subscription...

M_K by • Community Member
  • 524 Views
  • 3 replies
  • 0 kudos

Trying to obtain my video history from yesterday...

Hello. I have 4 cameras in california at my elderly father's place that I use to help remotely manage his care. Yesterday he had a fall and when I went to retrieve the footage, it wasn't there. It turns out that my Nest Aware Plus subscription with 6...

Double billed

I have 2 1st gen cameras. I was billed for $150 and $240. Can someone help me. The $240 charge is from a legacy plan maybe ? why was I billed so much and twice ? I need help

Subscription to nest aware does not connect to my home

My credit card got renewed, so the subscription to nest aware also got renewed. I went through the app, Nest, and renewed it and put it in my home where the camera is connected to. But nest aware is not associated with the camera. Please help connect...

Erik9 by • Community Member
  • 293 Views
  • 1 replies
  • 0 kudos

Lodging a formal complaint

I am attempting to lodge a complaint about my subscription but I am getting the complete runaround by the Nest Support team. Can you assist please

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