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Nest Aware

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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by • Community Member
  • 66067 Views
  • 186 replies
  • 57 kudos

Nest Aware for 2 homes

If I have several cameras in my house in New York and my house in Florida, why do I need 2 subscriptions at $150 each. Is there a way around this or special pricing for multiple homes on Google Home.

Nest charges

I have been charged $160 for the services, where to find what the charges for and how to resolve?

PVD56 by • Community Member
  • 377 Views
  • 1 replies
  • 0 kudos

Video history will not play full recording

I pay for Nest Aware. I can open the Google Home app and see my google nest cameras. There is event history going back for days, but I need to watch a video from less than 24hr ago and it won't play, just a spinning blue circle. I can see movement in...

Gatordog by • Community Member
  • 502 Views
  • 2 replies
  • 1 kudos

Double Billed

I also just noticed I was double billed for my subscription this month. So I did a google search and what do you know, this has been going on for some time.I checked my statements and sure enough it was double charged in in 2023 and 2022. I called su...

Gujustud by • Community Member
  • 304 Views
  • 1 replies
  • 0 kudos

Resolved! Refund please

Can I please have a refund

Ymyhim by • Community Member
  • 515 Views
  • 1 replies
  • 1 kudos

Bait and switch nest subscription

Received Nest subscription in June 2024 went up to $80 for a year decided not to renew ( only have 2 cameras 1 doorbell) felt it was too expensive. Clicked on cancel subscription and a offer popped up for $40 for the year decided that was a fair pric...

Tdstaab by • Community Member
  • 554 Views
  • 2 replies
  • 1 kudos

Nest thermostat going offline when temperature is changed in the app

I have seen a couple of other threads on this that appear to have been closed without resolution…. My issue is that when I manually change a thermostat temperature via the app on my iPhone the nest thermostat goes offline for a few minutes immediatel...

RobPCA by • Community Member
  • 258 Views
  • 0 replies
  • 0 kudos
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