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Nest Aware

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Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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update payment

need help, trying to update payment, but when i did it put my c. card inform. in it appear twice.

Turn off my subscription and charge info please J Haupt

I have an initial version of nest outdoor cameras that are no longer supported. They crashed recently and stopped relaying pictures and monitoring. I found it impossible to restore the old version cameras as they are no longer supported. I wish to ca...

Notification of inflatable person

My neighbors put an inflatable snowman on our shared patio. My nest camera is detecting it as a person. How can I turn off the notification?

Lafrode19 by • Community Member
  • 378 Views
  • 3 replies
  • 0 kudos

Subscription issue with Nest Aware

I have had Nest cameras for some time one of the cameras was no longer working, help from Nest or Google was non-existent. I switched to Ring cameras almost a year ago. Ring has support Nest/Google seems to avoid giving support, there is no one to sp...

101317 by • Community Member
  • 421 Views
  • 1 replies
  • 0 kudos

Nest subscription

I need to speak to a human wrt issues that I am having with my subscription. I have paid (Feb24) but have received a number of emails saying my Nest Aware trial is about to finish (and has subsequently finished). Any help or advice would be greatly a...

MarkD2 by • Community Member
  • 307 Views
  • 2 replies
  • 0 kudos

Subscriptions

My camera history disappeared 

Nest Aware Subscription

Looking to get refunded for an inflated unauthorized nest aware charge to my credit card, that was charged on behalf of a camera that is no longer supported. Getting someone on the phone is near impossible. Please inform me how this can be promptly c...

refund gen 1 aware

Hi,I have a nest aware subscription for my gen 1 doorbell. I want to migrate the doorbell to another account. This is no problem but what with my subscription? The website states"If you purchased a Nest Aware 1st gen service, you may cancel your Nest...

jordyn by • Community Member
  • 519 Views
  • 2 replies
  • 0 kudos

Adding new wired camera to my Nest Aware subscription and Nest App

I recently added a new nest wired camera in my home. I see it on my Google Home app, but I cannot pull it up on my Nest app and I also don’t see it added to my Nest aware subscription. Can anyone guide me to how to get it on my Nest app? I’ve scanned...

rzrbkftbl by • Community Member
  • 503 Views
  • 2 replies
  • 0 kudos
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