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Nest Aware

Blog Posts

Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by Community Member
  • 186 replies
  • 46 kudos

Access history past 30 days

How do I retrieve the 60 Day video history from the cloud? I can't seem to access the video history!

Cosmic121 by Community Member
  • 4 replies
  • 1 kudos

Google nest camera

I accidentally erase my Google nest camera. I tried to restore it to factory but it’s not working I’m the only one that purchased that camera so it’s under my Google account but for some reason it’s stating that it’s under something email. I have fou...

Gnsbigman by Community Member
  • 1 replies
  • 1 kudos

Unable to update payment details for Nest Aware

I have a 1st gen Nest Aware subscription. I received an email from today telling me that my subscription payment didn’t go through (due to the payment card expiring).The email gave me a link where I could update my billing information, which...

Joe_L by Community Member
  • 3 replies
  • 0 kudos

Nest aware subscription in Romania

Hello, Are there any plans to support Nest aware subscription in Romania ? I hava couple of devices and they are limited in features. Are there any solutions to reach subscription, like change default country and then change it back ? Thanks

Horia by Community Member
  • 1 replies
  • 0 kudos

I’ve been over charge for my monthly subscription an need help.

I need to get a hold of someone, to get helped on why I am been over charge for my monthly renew. All I keep getting is messages to links that don’t give an answer on why. Does anyone have an actual phone number to contact them. I’m getting really ti...

Liz16 by Community Member
  • 4 replies
  • 1 kudos

Resolved! Solved: Purchased Nest Aware, but not working

Moderator edit: Subject updated for clarity and findability. Long time Nest user... I had a lapse in subscription for several months during a transition to a new home. Got things setup and successfully purchased the Nest Aware, but it doesn't seem to...

walkedl by Community Member
  • 5 replies
  • 0 kudos

Refund my money please

I have not ordered any any sescription I need help with my account regarding my money please

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