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Nest Aware

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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by • Community Member
  • 71885 Views
  • 186 replies
  • 57 kudos

Night Vision on plug in outside camera

Several months ago, night vision on one of my cameras went out. In Nest Aware, I tried moving it from “auto” to “off”, unplugged the camera, cleaned the lens (which was not dirty) and “uninstalled” and re-installed” the camera. Nothing works. I reach...

Carrie2 by • Community Member
  • 255 Views
  • 1 replies
  • 0 kudos

Nest Aware subscription

Hi,I ordered Nest aware 3 weeks ago and still have no history option. Please help asap. I see my subscription in my profile.

Switch billing from Monthly to Annual

When will the ability to switch from monthly to annual billing become available? I was told to cancel and resusbcribe to effect this switch, but then I would lose access to all of my video history.

mttk2724 by • Community Member
  • 476 Views
  • 1 replies
  • 1 kudos

Subscription payment issue

I am trying to renew my subscription with my doorbell , For some reason, the payment is not going throughI left a message several times Left a message This is my new email address please send a message or conversation through this email that I am sen...

Google asshats charged me twice again this year for nest Aware

For the second year in a row, these dbags at Google have charged me twice on the same exact days as last year for using Next Aware. You'd think after getting the charge disputed last year, one of these muppets at Google could have prevented the same ...

Noodleman by • Community Member
  • 272 Views
  • 1 replies
  • 0 kudos

Nest Aware for 2 homes

If I have several cameras in my house in New York and my house in Florida, why do I need 2 subscriptions at $150 each. Is there a way around this or special pricing for multiple homes on Google Home.

Nest charges

I have been charged $160 for the services, where to find what the charges for and how to resolve?

PVD56 by • Community Member
  • 435 Views
  • 1 replies
  • 0 kudos

Video history will not play full recording

I pay for Nest Aware. I can open the Google Home app and see my google nest cameras. There is event history going back for days, but I need to watch a video from less than 24hr ago and it won't play, just a spinning blue circle. I can see movement in...

Gatordog by • Community Member
  • 575 Views
  • 2 replies
  • 1 kudos
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