2nd gen protect bracket and wiring harness

[Giosdaddy09]

I just purchased a protect 2nd generation and it seems to be missing those 2 items, oh course I can't find them anywhere 

[ai]

Hello @Giosdaddy09, 

Thank you for your patience with us! We've created a case for your issue to send to our support team. Be on the lookout for an email from us in your inbox soon. For reference, your case number is 0-5564000031995.
Kindly,
Ai

[curlietop86]

Can you please create a case for me as well?  I have a Nest Protect 2nd Generation Smoke Detector/CO alarm as well and it did not come with the wiring harness, even though it is a wired model.  I need to be able to acquire one. 

[aujerott]

 I need a protect 2nd generation harness and brackett.  Please open a case number for me as well.

thank you.

Taft

[Mehrdadjvd]

Hi

Can you please create a case for me too? I have a Nest Protect and it did not come with the backplate.