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Any update or timeframe on integrating Nest Protect into Google Home?

faust82
Community Member

In 2019 the Nest/Google merge was announced, and in early 2020 some users saw limited success in adding their Nest Protect to their Google Home. I purchased mine based on Google's promise of integration and smart functionality, such as for instance being able to trigger lights based on alarms etc.

Since mid 2020, there appears to be complete radio silence from the product team regarding this. The Protect now lives an isolated life in the Nest Home app (while ironically, the wifi devices for which I wanted to keep the superior separate app are now forced into Home), without any kind of integration to other Google Home/Assistant compatible devices.

Are there any updates or a timeframe on when this can be completed, or a definite answer that "No, it will never be done!"? This is vital information ahead of a few purchasing decisions going forward.

8 REPLIES 8

H-Man
Bronze
Bronze

This has been outstanding forever - could one of the Admins get an answer?

NestUser23
Community Member

Yes. This is exceedingly frustrating and disappointing. I suspect, since it would be so obvious of an improvement in convenience for customers, that it’s intentional. They must be trying to coerce users into using their Nest products for home automation and security since you can use other brands in Google Home, but not the other way around. It’s very frustrating in general, bc the fact is, if Google made their Google Home platform their only actually universal home automation platform, they would almost certainly sell the same, if not more of their products. Especially if they were confident in the quality of their products to be superior to competitors. But, apparently they’re not confident in their products, since they’re relying on annoying ecosystem restrictions to try and get and (imprison) customers rather than just making a great product. 😕 *rant over* 

Markjosephp
Community Specialist
Community Specialist

Hello everyone,

 

Thanks for reaching out and I'm sorry for the delayed response.

 

While we don't have any details to share if it's going to be available in the future, our team is constantly improving Google Home features by adding more supported voice commands and smart devices for easier and more reliable ways to control it and to make it work flawlessly with home automation. I'll bet other users would love to have this feature too. We appreciate users who are keen to share with us their insights, and we'll be sure to pass this to the right team. Stay tuned to our Google Nest Community page for updates and announcements.

 

Let us know if you have additional questions, otherwise we'll be locking the thread in 24 hours.

 

Regards,

Mark

aniT
Community Member

Hi Mark.  That was a lovely non-answer.  Please tell me how to get my Nest Protects to work for my family members.  I cannot add family to the Nest app, only the Google Home app, and yet, my Nest Protect does not work in Google Home.  I specifically spent $120 on smoke detectors so my family could also silence the alarms via the app.  

Markjosephp
Community Specialist
Community Specialist

Hi aniT,

 

Thank you for taking the time to let us know about your inquiry.

 

You can still invite your family members via the Google Home App and have them install the Google Home App on their phones and proceed with the process. Once completed, install the Nest App and sign in with the same email accounts they used on their Google Home App. Here's your guide on how it works.

 

Let me know if that helps.

 

Regards,

Mark

aatienza
Community Specialist
Community Specialist

Hey folks,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

I appreciate the help, Mark.

 

Thanks,

Archie

faust82
Community Member

Well, since none of the original questions or follow-up questions have been answered...

We still need help with all of them.

Markjosephp
Community Specialist
Community Specialist

Hi faust82,

 

Thanks for your patience.

 

I understand how Nest Protect can be helpful once integrated into the Google Home App so it would work with other Google Nest or smart devices. Nest Protects are yet to be supported by the app, but please be assured that our team is working non-stop to bring the best features to Google Home.

 

In line with this, I also want to encourage you to use the feature of Google Home through which you can send us feedback. You can say, whatever you'd like to let us know, especially those features that you want to be available on the Google Home app.

 

Feel free to let us know if you have more questions in mind, as we'll be locking this thread in 24 hours.

 

Best regards,

Mark