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Can not connect to Wi-Fi

Community Member

My Nest Protect is not connecting to Wi-Fi. All other functions are fine. What do I do to reconnect?


Platinum Product Expert
Platinum Product Expert

What generation of Nest Protect do you have? Are you seeing an error code in the Google Nest app?

I've linked a help centre article below that will help you troubleshoot this. Do let us know what happens when you try these steps? Try to be as detailed as possible so we know how best to advise.

Can’t connect Nest Protect to the app or Wi-Fi