We have a second home with a Nest thermostat & 2 Nest Protect (2nd Gen) that were all set up. Now both Protects are offline. I’ve factory reset the 1st Protect and cannot get past “Connect to a Nest Product in your home to assist with Set up” process. I’m on the Nest app on my IPhone running iOS 16. I always get stuck on the “Something went wrong…” error message. The thermostat is on line and I can control it fine from both Nest & Google Home apps. I have also checked Make sure Local Network Access is enabled for the Nest app in iPhone privacy settings.
Thoughts on what to try next? 🤔
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