07-29-2023 07:52 AM
My iPhone app is no longer connected to Nest Protect. I had it set up, but I've noticed it has quit working. I cannot get it to reconnect.
How do I reconnect without removing the 7 alarms from their ceiling installs?
Thanks, Mark
07-29-2023 11:16 AM
Unfortunately you’ll need the QR code or setup key. The QR code and setup key are physically printed on the back of the device. Once you have either the QR code or setup key:
I'd definitely recommend writing down the setup key for each Protect and keep it in a safe place.
08-01-2023 05:05 PM
Hello markpaul,
Checking in — did you get a chance to try the steps shared by David_K? If so, how did it go? Let me know if you need more help.
Thanks for the help, @David_K?
Best,
Edmond
08-04-2023 11:26 PM
Hi everyone,
@markpaul, we wanted to follow up and see if you are still in need of any help. Please let us know if you are still having any concerns or questions from here, as we would be happy to take a closer look and assist you further.
I appreciate the help, Edmond and David_K.
Regards,
Emerson