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Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by • Diamond Product Expert
  • 3805 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 141697 Views
  • 243 replies
  • 11 kudos

120v connector cable needed

Hellorecently moved house and I have lost the 120v connector cable - can anyone tell me where I can buy one from as I do not want to have to buy a new Nest Protect for the sake of 1 electrical cable.Thanks

Ian09 by • Community Member
  • 2649 Views
  • 6 replies
  • 2 kudos

How to get Protect to show in Google Home App

Hi Google Nest I have 3 nest protect wireless detectors, and several cameras from your company. I am a very happy customer.Well until today. Just bought a new Nest outdoor camera, that for some unholy reason does not connect with the nest app. So i t...

False notifications

I keep getting notifications that there is a person in my basement in the middle of the night. Is this type of glitch normal? It can be very concerning. There is nothing blocking the sensors and nothing moves down there at all. If this is something t...

Emma_e by • Community Member
  • 479 Views
  • 0 replies
  • 0 kudos

Nest Protect on Google Home

I have a CO detector connected to Nest Protect and just migrated to Google Home. My cameras and thermostat automatically transferred over, but my CO detector didn’t and I can’t seem to add it to my Google Home App.

Bobonfire by • Community Member
  • 1584 Views
  • 4 replies
  • 0 kudos

Hacked

I'd like to keep this in front of me is there a app I can download I need a lot of help I've been hacked I like to share I've got some cool pictures of the hackers stuff

Change recovery email of a account

Please change my gamil recovery account of barthwalsushanshu1211@gmail.com The new recovery account you should add is barthwaldivyanshi4@gmail.com¥ please google add this account to my that account

Google Nest Protect: no installer

folk, I bought "wired" Google Nest Protect smoke detectors few weeks ago from Google Store. I also paid almost $800 for installation service.First, On Tech was the company supposed to install these devices. They backed off telling - they don't have b...

mvanmane by • Community Member
  • 735 Views
  • 0 replies
  • 0 kudos

IoT Network and Nest Protect

I have two Nest Protects in the house. Both are currently on the house network that is also used by our personal phones, computers, and mobile devices. I also have an IoT subnet configured with appropriate firewall rules that block IoT devices from i...

BGSmith by • Community Member
  • 744 Views
  • 0 replies
  • 0 kudos
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