11-27-2021 11:03 PM
Hi,
I set up my two nest protects to our home WiFi a few weeks back however due to internet issues I had to get a new modem and therefore I now have a new WiFi network. I cannot work out how to connect the nest protects to the new network. I connect to the nests via my iPhone app but nothing happens as far as connecting to the new WiFi. Can anyone offer advice?
Thanks, Steve
12-09-2021 09:15 AM
I'm having the same issue. I try to update the wi-fi settings via the app but it won't connect to the protect. It just says connecting and been that way for 30 minutes.
01-10-2022 02:28 AM
Have you resolved the issue? And, if so, what did you do? I updated to a new router & cannot connect my Protect. Thanks in advance.
01-10-2022 02:01 PM
I resolved the issue by resetting the nest protects back to factory settings and going through the set up process to connect them to my wi-fi.
09-13-2022 09:54 AM
I did the same - was super easy.