Changing Wi-Fi and password for nest protect

[Mama2cats]

I had to change my router so now I have a new Wi-Fi network and password. I cannot figure out how to change the info on my smoke alarms. 

[RXShorty]

Hi @Mama2cats 

The easiest way is to change your new router SSID and Password to match your old router.

If this is not possible you have to factory reset the Nest protects to set it up like a new device.

[Markjosephp]

Hello folks,

I wanted to ensure that everything was covered here.
 

Thanks for sharing the steps, @RXShorty.

@Mama2cats, I'm checking in to see if you were able to do the steps above. I'd be glad to hear from you; I'd like to make sure everything is working.

Regards,

Mark

[Mama2cats]

yes the advice given regarding using factory reset to change my wireless info worked very well

[Keshr]

is there any other way. mine is high and incant reach it .

[zoeuvre]

Hi folks, 

@Mama2cats, I’m glad that everything has been sorted out. 

@Keshr, understood. Can you follow the steps given in this guide? 

Let me know how it goes. 

I appreciate your help, @RXShorty and Mark. 

Best,

Zoe

[zoeuvre]

Hi Keshr, 

I wanted to check and see if you managed to see the information I shared. Please let me know if you have any questions from here. I would be happy to assist and make sure you are good to go.

Regards,

Zoe

[zoeuvre]

Hello there, 

I haven't heard from you in a while so I'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Thanks,

Zoe