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Changing Wi-Fi and password for nest protect

Mama2cats
Community Member

I had to change my router so now I have a new Wi-Fi network and password. I cannot figure out how to change the info on my smoke alarms. 

7 REPLIES 7

RXShorty
Gold Product Expert
Gold Product Expert

Hi @Mama2cats 

The easiest way is to change your new router SSID and Password to match your old router.

If this is not possible you have to factory reset the Nest protects to set it up like a new device.

Markjosephp
Community Specialist
Community Specialist

Hello folks,

 

I wanted to ensure that everything was covered here.
 

Thanks for sharing the steps, @RXShorty.

 

@Mama2cats, I'm checking in to see if you were able to do the steps above. I'd be glad to hear from you; I'd like to make sure everything is working.

 

Regards,

Mark

yes the advice given regarding using factory reset to change my wireless info worked very well

Keshr
Community Member

is there any other way. mine is high and incant reach it .

zoeuvre
Community Specialist
Community Specialist

Hi folks, 

 

@Mama2cats, I’m glad that everything has been sorted out. 

 

@Keshr, understood. Can you follow the steps given in this guide

 

Let me know how it goes. 

 

I appreciate your help, @RXShorty and Mark. 

 

Best,

Zoe

zoeuvre
Community Specialist
Community Specialist

Hi Keshr, 

 

I wanted to check and see if you managed to see the information I shared. Please let me know if you have any questions from here. I would be happy to assist and make sure you are good to go.

 

Regards,

Zoe

zoeuvre
Community Specialist
Community Specialist

Hello there, 

 

I haven't heard from you in a while so I'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

 

Thanks,

Zoe