Disabling alarms on Nest Protect when away from home

[stjoemike]

I have 3 nest Protects.  2 cannot be reached without a ladder.  Am concerned about how to silence a false alarm when I am away from my house or if it's only my house sitter.  Can I disable an alarm remotely with my phone?  Can the house sitter disable any or all alarms by only pressing the button that she can reach?  Other ideas?

[H-Man]

From my experience, pressing the button on one device will silence all devices (assuming they are connected correctly).

Just make sure that "Silencing alarms" is turned on under the settings in the Nest app.

[Markjosephp]

Hi folks,

I'm sorry for the late reply. I wanted to stop by and see how I could help.

@H-Man, thanks for sharing on how it works. Big help!

@stjoemike, the alert on your Nest Protect can be silenced via the Nest App or the device directly. I did found a useful article with some troubleshooting procedures to Silence Nest Protect.

Please let me know if that helps, or if you have any other questions or concerns.

Thanks,

Mark

[Jhonleanmel]

Hey folks, 

Thanks again for helping here, @Markjosephp and @H-Man. 
@stjoemike, I hope you've got the answer you're looking for. If you're still in need of any assistance, feel free to let us know. 

Best,
Mel

[Jhonleanmel]

Hi everyone,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Thanks,
Mel