08-13-2022 08:00 AM
I purchased a 2pack Nest Protect from Costco in May 2022 and one has a failed sensor (3 months old). They were manufactured in Feb 2022. Costco is only offering a return. I want a replacement. How do I file a warranty claim. I can't find anything online.
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08-13-2022 08:23 AM
The best way to do that is to contact the Google Nest support team.
08-13-2022 11:33 AM
Hi folks,
Thanks for reaching out. Let's sort this out.
@David_K, thanks for the help!
@ryancmcc88, you can also fill out this form for us to take a look into it.
Keep me posted.
Regards,
Nikki
08-13-2022 08:23 AM
The best way to do that is to contact the Google Nest support team.
08-13-2022 11:33 AM
Hi folks,
Thanks for reaching out. Let's sort this out.
@David_K, thanks for the help!
@ryancmcc88, you can also fill out this form for us to take a look into it.
Keep me posted.
Regards,
Nikki
08-13-2022 11:40 AM
Thank you @Mlabrador. This is the same link that @David_K provided. I was finally able to speak with someone regarding the issue. I appreciate the help from both of you.
08-13-2022 11:56 AM - edited 08-13-2022 11:57 AM
Hi ryancmcc88,
Oops! Sorry about that. Appreciate you for updating this thread. We will consider this thread as resolved and will close this within 24hrs. Thanks!
Regards,
Nikki