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GEn 2 Nest protech

chrisRow
Community Member

I have 8 nest protects in my house and to date have not been able to connect them.

I am getting error p006(4003)

IOS connects to the device it fails during the setup phase

Any assistance would be great

Chris 

 

 

 

3 REPLIES 3

zoeuvre
Community Specialist
Community Specialist

Hi Chris, 

 

Thank you for posting here in Community and I’m sorry for the delay. Have you tried the steps in this guide?

  1. Please move all your Nest Protects next to each other, close to your router.
  2. Restart them by removing all their batteries and leaving them out for at least 3 minutes before plugging them back in.
  3. Wait a few minutes to refresh.
  4. Proceed by adding them one at a time in the Nest app.

Let us know if that helps.

 

Best,

Zoe

zoeuvre
Community Specialist
Community Specialist

Hi there,

 

I wanted to check in and see if you managed to see my post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.
 

Thanks, 

Zoe

zoeuvre
Community Specialist
Community Specialist

Hi Chris, 

 

We haven’t heard from you so, I'll go ahead and lock this thread in 24 hours. If you run into any more issues in the future, please feel free to create a new thread.

 

Cheers, 

Zoe